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During the 2000's and early '10's I worked in various IT departments. I still experience a small shiver down my spine and get a twitch in my eye when reminiscing about my days in corporate IT trying to give various network service support to my macOS clients in a Microsoft Windows-dominated world.
While most services on macOS had analogues for their Windows counterparts, printing on the big copier/printer/scanner machines proved much more tasking. Sure postscript might work depending on the copier (and that thanks was owed to CUPS from the open source world) but for our very few Mac users, printing onto machines designed to only work for Windows clients (our CFO found them to be much cheaper) was quite trying. But we managed it, and that's because regardless of what special features or doodads a printer may have, the underlying mechanism and functions are all the same. It's using this same principle that just might help you get your printer to work under macOS.
Printing from macOS
Today with AirPrint and more ubiquitous macOS support you can just about print to any printer you can buy on the market. However, there still exist some printers that support Windows only clients. I for example have an older HP 1018 printer of which there is no official macOS support. But fret not! You just might be able to find a printer driver that is 'close enough' for your printer to make it recognized on macOS. Here's how I got my HP 1018 laserjet printer to work.
Download and install the latest supported driver from HP
First, you'll need to get the latest drivers for all of the officially supported HP printers for macOS. Not from HP, but from Apple.
- Navigate with Safari to the driver download.
- Click Download.
- Use Finder to navigate to your downloads.
- Double click the HewlettPackardPrinterDrivers5.1.dmg file.
- Double click the HewlettPackardPrinterDrivers package.
- Click Continue.
- Once again click Continue.
- Click Agree to the license agreement.
- Click Install.
- Enter your password.
- Click on Install Software.
- Click done.
Set up your printer with the closest match
Luckily for us, HP tends to name it's various printers with similar feature sets with similar model numbers. So, for example, since I have an HP laserjet 1018 printer, I know that a similarly named HP laserjet like the HP laserjet 1010 or the HP laserjet 1022 may share some features with my 1018. So we try to find a best match by iteration until we get the features we absolutely want to work. Note that you may just only get printing working but extra features like duplexing or scanning might not function. But at least you can print. These instructions assume your printer is powered up and connected as expected by the manufacturer.
- Go to System Preferences.
- Select Printers & Scanners.
- Click +.
- Select the unsupported printer from the list.
- Select Choose a Driver from the drop down list.
- Click Select Software.
- Search for a similarly named printer as yours. I have an HP laserjet 1018. I found other HP printers like the 1010, 1012, 1015 and 1022. Try to ensure that you get as close a match as possible.
- Now we iterate. The plan is to try the first closest matching printer. Select that closest driver from the list.
- Click OK.
- Click Add.
- Open up any text program or webpage and try to print a test page. If it works you're done! Otherwise you need to keep on iterating.
- Delete the printer by clicking -.
- Repeat steps 3 - 11 with the next similarly named printer model. In my case the printer for HP laserjet 1022 worked.
- Done.
As with any hack, success with this 'close enough' strategy will vary by printer and by manufacturer. I also have to live with ignoring some the of the options that come with the 1022 that don't exist on my 1018 in the print dialogs when I print something. No matter. Working printer. Or, you can just buy a Mac supported printer like the HP laserjet 1022. What about you? Have a hack or tweak you want to mention? Lets know in the comments!
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Printer drivers are pieces of software that allow your OS X operating system to communicate with your HP printer. Without installing printer driver updates, you may be unable to print and may risk corrupting your current printer drivers. Fortunately, you can troubleshoot OS X software and permissions to restore your ability to update printer drivers.
Gatekeeper Settings
Before starting an intensive troubleshooting process, check your System Preferences to make sure OS X is allowed to open packages from third-party sources. Starting in OS X Lion v10.7.5, the Gatekeeper feature was installed to protect your system from malware and malicious apps from the Internet. When you download apps or packages from the Internet that have no Developer ID, Gatekeeper may automatically block the app from being installed. Navigate to your System Preferences and click the 'Security & Privacy' tab. Click the 'General' option and select 'Anywhere' in the 'Allow application downloaded from' portion of the screen. Try installing your HP printer driver updates again.
OS X and Software Updates
When OS X or other software is not up to date, files and programs can become corrupted and prevent software from functioning normally. Make sure to download and install all software and OS X updates to rule out possible software conflicts. Restart your computer and retry installing your HP printer drivers. If installation fails, you may need to troubleshoot OS X permissions.
Permissions
Every file on your computer has associated with it a set of permissions that designates which users can read, write or execute the file. For example, a particular user can only launch applications when an 'Execute' permission is attached to the application for that user. Users may be the owner, a group or an 'other.' Determine if you have permission to execute your HP printer driver update by locating the package in Finder and right-clicking its icon, selecting 'Get Info' and browsing to the 'Sharing & Permissions' portion of the screen. If your user does not have permission to execute the file, ask the file's owner or your computer administrator to authorize your user and try installing the HP printer driver update again.
Reset Printing System
If you have performed the above troubleshooting techniques and cannot install the HP printer driver updates, Apple Support suggests resetting the printing system. The Reset Printing System feature deletes all jobs and queues and resets all printer settings. You will need to add all printers, scanners or fax machines after resetting the printing system. Before resetting, download the latest HP printing and scanning software from Apple Support (link in Resources). Reset the printing system by clicking the 'Print & Scan' option in your System Preferences. Right-click in the Printers window on the left side of the window and select 'Reset printing system...' After the reset, add your HP printer and try installing the printer driver update.
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About the Author
Andrew Schrader has been a professional writer and filmmaker since 2004. He works as a writer and director, holding a Bachelor of Arts in film and media studies from UC Santa Barbara. Schrader specializes in writing about technology and computer software.
Photo Credits
- Jupiterimages, Brand X Pictures/Brand X Pictures/Getty Images
Choose Citation Style
Schrader, Andrew. 'OS X & HP Printer Drivers Update Can't Be Installed.' Small Business - Chron.com, http://smallbusiness.chron.com/os-x-hp-printer-drivers-update-cant-installed-71637.html. Accessed 25 October 2019.
Schrader, Andrew. (n.d.). OS X & HP Printer Drivers Update Can't Be Installed. Small Business - Chron.com. Retrieved from http://smallbusiness.chron.com/os-x-hp-printer-drivers-update-cant-installed-71637.html
Schrader, Andrew. 'OS X & HP Printer Drivers Update Can't Be Installed' accessed October 25, 2019. http://smallbusiness.chron.com/os-x-hp-printer-drivers-update-cant-installed-71637.html
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